IHHP.com Leadership Training EI EQ Programs: Emotional Intelligence Training

Increase Performance and Leadership Through Emotional Intelligence

Emotional intelligence (EI), http://www.ihhp.com/, is the capacity for effectively recognizing and managing our own emotions and those of others.  We can either leverage emotions – to make the most of our important business and personal relationships – or ignore them with potentially damaging results.

Emotional intelligence, see also http://www.ihhp.com/what_is_eq.htm, has been found to be the single greatest contributor to performance and leadership.  While IQ and technical skills are obvious requirements for getting the job done, skills in emotional intelligence lead to high performance and great leadership.

Impact of Emotional Intelligence

Executive Performance – EI has been proven to be more than twice as important as IQ and job experience as a predictor of leadership success.

Sales Effectiveness – EI is a critical predictor of sales success; EI improves sales effectiveness, customer satisfaction, hiring and retention.

Organizational Productivity – EI has dramatic impact on operational effectiveness, job satisfaction, teamwork and working environment.

“Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else – it is not a question of strategy that gets us into trouble; it is a question of emotion.” – John Kotter, Harvard Business School

A Blended Approach to Learning

Assess – Learn – Practice – Perform

Research is clear – repetition and ongoing support are essential to developing the competencies of emotional intelligence.  The Institute for Health and Human Potential provides a powerful blended, comprehensive approach to training which combines in class learning, interactive e-Learning, Webinars (see also http://www.ihhp.com/webinars/index.htm) and coaching.  The end result is real behavior change that increases the ability to perform under pressure.

Developed and tested in some of the most intense performance arenas in the world – three Olympic Games, the US Military and with managers and leaders of Fortune 500 companies – this successful approach combines four key steps:

1. Assess
The EI360 is a web-enabled tool that surveys multiple raters (managers, peers, direct reports, and key clients) to give a snapshot of strengths and developmental areas in the core competencies of EI.  Feedback from family and friends completes the picture.  The EI360 can also diagnose emotional intelligence at the team level.

2. Learn
Emotional Intelligence for Personal Leadership is a practical 1 or 2 day in-class program.  Facilitated by some of the world’s best trainers, this program uses the EI360 as a platform, giving participants insight and skills to manage their emotions more intelligently.  In this program, individuals and teams learn to:

1. increase self-control, empathy and communication – critical skills to better manage themselves and others
2. handle difficult people and challenging situations more effectively
3. overcome fear in order to give honest, real time feedback
4. develop skills to coach others – both at work and at home
5. commit to specific and measurable goals that will increase their performance and leadership skills

3. Practice
Unfortunately, the majority of training, see also http://www.ihhp.com/upcoming_programs.htm, programs fail, when participants walk out the door.  Without ongoing support, inspiration and skills are lost.  Experience with Olympic and elite athletes show us time and time again – both practice and support are critical to success.

Using cutting edge e-Learning, Webinar technology and coaching, participants experiment with skills and practice new techniques back on the job.  This results in a far greater return on investment for your training dollars!

Individual coaching consists of telephone sessions that help participants focus on goals set in the training.  Participants try new skills followed by a ‘de-brief’ with their coach.

“I would challenge anyone to say that this was anything but the most valuable ‘training’ that they have ever received.  I have already seen concrete benefits both personally and professionally.” – Pfizer

Webinars allow an unlimited number of participants to attend presentations conducted over the web and telephone, which will reinforce and encourage their continued development.  The Webinar Series consists of three one hour calls spread 2-4 weeks apart after the training.  E-Learning is used as follow up work in between sessions.

e-Learning consists of interactive modules with a ‘live reminder’ of key learnings (video by Dr. JP Pawliw-Fry), giving participants an opportunity to practice new skills and behavior.  Through e-Learning, participants dig deeper into the core competencies of emotional intelligence and move further toward genuine shifts in behavior.

4. Perform
At the end of the day, Emotional Intelligence for Personal Leadership is about performance.  Participants bring together the combined effect of their experience – based on what they learned in their EI360 assessment, the 2 day program, their coaching, and e-Learning program and through trial and error begin to demonstrate increased emotional intelligence, power performance and improved leadership.

Who We Are

The Institute for Health and Human Potential

We are a research-based learning organization that helps teams, individuals and organizations develop emotional intelligence to leverage performance and leadership.  We create lasting behavior change based on a blended approach to learning through keynotes, selection and development tools, training programs, coaching and e-Learning.  Our expertise is sought by Fortune 500 companies, the world’s top business schools, professional athletes and Olympic medalists.  Businesses around the world look to IHHP to help them:

1. increase leadership and management skills
2. improve teamwork and individual relationships
3. retain key employees, and
4. foster an environment of greater motivation and inspiration

Clients
Abbott Laboratories
American Express
Arrow Electronics
Astra Zeneca
Avaya
Aventis
BDO Dunwoody
Bell Canada
Blue Cross Blue Shield
Canon
CIBC
Eli Lilly
Ernst & Young
Federal Reserve Bank
Franklin Templeton
Glaxo Smith Kline
HSBC
Johnson & Johnson
Mercedes Benz
Merck
NHL
Nextel
Novartis
Orlando Magic
Pershing
Pfizer
RBC Royal Bank
Red Stripe Beer
Shell Oil
US Army
US Navy