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Why it Pays to Shop Around for Travel Insurance

It should come as no surprise that the Treasury has recently announced a review into the sale of travel insurance policies with package holidays. Consumer groups, such as ‘Which’ magazine, have been clamouring for a change in the law, because it appears that consumers have been getting a raw deal, in terms of over-priced and often inadequate cover. The government has set itself the task of calling for evidence and consulting widely before making its decision, be that to keep the ‘status quo’, go for tighter self-regulation by the travel agents and tour operators or bring the industry under full FSA regulation as it does for the ‘standalone’ insurance sector.

A review is long overdue, given that some 20 million consumers purchase travel insurance policies in the UK each year in a market estimated to be around £670 million pounds in 2006. As ‘Which’ have recently reported, there is evidence of mis-selling by tour operators and travel agents who account for almost 50% of all travel insurance sales. Whilst, it is probably only a minority who fall into this category, it is not hard to see that getting a customer to take out a travel insurance policy at the time of booking a holiday is a very lucrative way of boosting profits from the commissions earned. That’s all well and good, provided the advice given is accurate and customers are given access to all the information they need to make an informed judgement but sadly this is not borne out by the statistics. According to the Treasury, whilst 81% of banks and insurers explained what the policy covered, this falls to a pitiful 19% when a policy is sold through travel agents.

It always pays to shop around and it is hardly surprising that the internet has seen a huge growth over the last five years and this trend is set to continue. Not only does the customer get a wider choice than what is on offer over the counter at a travel agent, but it is so much easier to tailor a policy, all by a simple click of a mouse. Moreover, internet based companies do not have the high overheads of the travel agent in the High Street, which means cheaper premiums which can only be a good outcome for the consumer.

Keith McGregor
South African born Keith has lived in the south of England for most of his life. After graduating from University with a degree in Business Information Systems Management he decided to start Strawberrysoup; a website design company based in West Sussex and Dorset. Keith successfully gained entry into the Southampton University Air Squadron and spent over 12 months training to fly. Since then he has continued to follow his interest in flying and has now began his own training in the form of a Private Pilot\'s Licence. Keith also spent 13 months working within the Image and Printing Group at Hewlett Packard in Bracknell. Throughout his time there, he was responsible for many activities including events organisation and website design and maintenance.
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