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Lost Luggage Still a Risk When You Travel

According to an article in the Times, BA heads the list in a table of 29 European airlines, the equivalent to “nine passengers travelling on a typical BA jumbo jet flight between January and June and their bags were missing when they arrived at their destination.” This comes at a time when BA have launched an advertising campaign “Terminal 5 is working” and, according to the airline, the AEA figures reflect past problems at Heathrow. Not that we should single out BA as they are doing their best to remedy the initial problems at Terminal 5 and those now using the terminal speak highly of their experience. Budget airlines also tend to lose fewer bags than traditional carriers but then again they do not offer connecting services through hub airports as the likes of British Airways do. Part of the problem is that Heathrow is an extremely busy airport with traffic levels beyond what it was originally designed for. If you do find that your bags have gone missing, you can go some way to help youself by following some basic simple rules. Such as, clearly tag your baggage. This should include your name, your flight number, your departure and arrival destinations and the date of your flight. A good suggestion is to place your name and address inside the top of your suitcase just in case it needs to be opened by baggage handlers should your luggage be lost when in transit. Do make sure that, if you lose your bags, you get a Property Irregularity Report from your carrier, preferably before you leave the airport. If your bags still don't turn up, then you should get a letter from the airline stating that they are irretrievably lost as you will need this to make a claim for the lost items. Lost baggage is a key components of most travel insurance policies but do shop around before buying and do check the terms and conditions to ensure there are no exclusions that could affect you. Travel insurance is there to assist when it goes wrong so it makes sense to have some cover in place whenever you travel.

Keith McGregor

South African born Keith has lived in the south of England for most of his life. After graduating from University with a degree in Business Information Systems Management he decided to start Strawberrysoup; a website design company based in West Sussex and Dorset.
Keith successfully gained entry into the Southampton University Air Squadron and spent over 12 months training to fly. Since then he has continued to follow his interest in flying and has now began his own training in the form of a Private Pilot's Licence.
Keith also spent 13 months working within the Image and Printing Group at Hewlett Packard in Bracknell. Throughout his time there, he was responsible for many activities including events organisation and website design and maintenance.

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