Advanced features of an enterprise messenger

Instant Messenger plays an important role in transmitting information quickly. A general enterprise messenger should provide rich features.

It lets you communicate with office colleagues online via text, voice or even video chat. Typically boosts communication and allows easy collaboration. It has such powerful and useful features like remote desktop to show what happened on your desktop instantly and get support from your helpdesk efficiently; bulletin board allow you to notify all users or certain user groups about an event and see their reply in real time; enterprise messenger preventing employees from wasting their time on chatting with their Internet "buddies" via Internet-based IMs.

Below is a list of benefits and features of enterprise messenger.

1. Server/client architecture Messaging:

1) System fully controlled by company IT department;

2) Guards against viruses and other network security risks;

3) Support offline message/file delivery;

2. Data encryption:

1) protects corporate communications with encryption;

2) Insure maximum security for sensitive data;

3. Centralized data/history message storage;

1) Keep reliable data for company instant messaging system;

4. Message logging:

1) Keep record for important business conference;

2) Logs all IM conversations for auditing purposes;

5. Automatically update:

1) Convenient maintenance;

2) Always enjoy the updated features;

6. Administrator central control:

1) Audit server activities;

2) Administration control;

7. User accounts management:

1) Build contact list, department, and group;

2) No disturb of public messenger contact list all employees and managers have clear view of their team;

8. Instant and offline message

1) Communicate efficiently in real time;

9. New message incoming alert:

1) Ensure reliable message delivery;

10. Private chat:

1) Private conversation based on 2 end user;

11. Group chat:

1) Conference chat mode;

2) Promote office productivity;

12. Graphic smileys:

1) Express yourself;

13. File transfer:

1) Share company documents swiftly;

14. Voice chat:

1) Talk to your colleague at anytime;

2) Reduce phone cost View availability online;

15. Have a clear view of users’ availability.